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НовостиCredit-Moscow Bank is implementing advanced SMB service standards11.01.11
On December 21, 2010, Credit-Moscow Bank (OJSC), the oldest Moscow commercial bank, entered into a partnership Agreement with IFC, which is a member of the World Bank Group. IFC specialists will join with the Credit-Moscow Bank team to develop and implement advanced service standards for small and medium-sized companies, a strategic segment for the Bank. “We are glad that more and more financial institutions in Russia are catching on to the fact that service standards should be improved, and we are sure that, as a result of our partnership, Credit-Moscow Bank which has been successfully operating since 1988 , will secure its market position,” said Patrick Luternauer, Regional Manager of IFC financial markets consulting programs. Olga Lygina, Director of Credit-Moscow Bank, believes that signing the agreement with an international corporation is an important strategic step for the Bank; it forms the basis for shifting to quite a new level and provides the ability to more effectively realize existing potential. About IFC IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in countries with developing and transitional economies. IFC provides financing to businesses, thus promoting employment growth and essential services extension, mobilizing capital and delivering advisory services to ensure sustainable development. During the period of global economic uncertainty, the volume of IFC investments for 2010 has grown to record billions. Additional information is available at http://www.ifc.org/ About the Bank |
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