Operational Risk 

Operational risk management is designed to prevent and mitigate the risk of loss arising from weaknesses in internal processes, systems failure, human error, and external events. To that end, the Bank segregates employee duties; closely regulates business processes; maintains internal control over compliance with transaction rules and limits; takes comprehensive measures to ensure information security and business continuity; enhances process automation and hardware integration; and insures property and other assets, etc.

The rapid development of Sberbank’s business, new service offerings and the growing level of technological sophistication make it imperative that potential problems are detected in a timely manner and met with an adequate response. Accordingly, a risk coordinator position was established at each Bank unit in 2010. Risk coordinators are responsible for communicating operational risk issues to the corresponding operational risk management department. The Bank applies a systemic approach to collecting information on operational risk exposures and analysing the loss events.

History

My Annual Report

Tools